Frequently Asked Questions


What Shipping Methods Are Available?

We ship via USPS or DHL.

Do You Ship Internationally?

Yes, we ship US, Canada and Australia. Soon to expand to wider territories.

How Long Will It Take To Get My Package?

Due to COVID-19, shipping process are affected, shipping cause delays up to 30 days. Please check the status of your order, please locate “Track your Order” link. Enter order details.


What Payment Methods Are Accepted?

We accept all major credit cards [Amex,Visa, Mastercard, Discover, JCB, Diners Club and PayPal.

Order & Retunrs

How do I place an Order?

To place an order, simply add item(s) to your shopping cart. Next, click on the shopping cart icon, located in the top right corner. There, you’ll see a list of your selected items. Review the items to make sure they are correct, and then click the “Checkout” button at the bottom.

How Can I Cancel Or Change My Order?

For cancel or change of your order please email us at service@yittbox.com within 24 hours from the time you place your order. Full refund will be provided. Once order is process (after 24-hours) we can no longer cancel or change the items.

Do I need an account to place an order?

No need, you can check-out as a guest.

How Do I Track My Order?

Once order is ship we will email you with your tracking information. You may also track your order by clicking “Track Your Oder” link found on the upper right-side of the site.
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